We stopped describing the platform as a constraint. Six months in, the conversation in exec is about what to ship next, not what to fix.
We don't build platforms.
We build the way your business will work
for the next decade.
The work,
in their own words.
Advisor intelligence,
front and centre.
Australia's largest independent broker put advisor intelligence at the heart of every client conversation.
Read the story → RevenueGovernment
Citizen channels
that convert.
Fourteen agency forms collapsed into one journey: completion up, contact-centre calls down a quarter.
Read the story →
3.2 million audience profiles.
One view.
Ad sales, audience data, campaign management: unified. Nine's commercial team sees the full picture now.
Read the story →
A retail media network,
built from scratch.
A new revenue line, stood up in 14 weeks: first-party data, ad serving and reporting in one stack.
Read the story → RevenueRetail
Stockturn up,
markdowns down.
Demand sensing in-season and replenishment by store cluster: margin held through a soft trading quarter.
Read the story →End-to-end,
under one roof.
Six sectors.
The verticals we operate in.
Media
Where audiences meet platforms.
Ad sales, audience platforms and content distribution: unified data and AI that turn every viewer into measurable revenue.
Read moreFinancial Services
Where trust is the product.
Advisor desks, lending platforms and core banking modernised on Salesforce, MuleSoft and AWS. Trust intact, regulators satisfied.
Read moreEnergy & Utilities
Where infrastructure meets the home.
Asset, billing and field operations on one platform: from generation to the smart meter, with grid-edge data flowing where it’s needed.
Read moreGovernment
Service delivery at national scale.
Citizen services, case management and inter-agency data, delivered with the security, accessibility and accountability the public sector demands.
Read moreManufacturing & Retail
From supply chain to checkout.
Connected supply chains, store ops and direct-to-consumer commerce: one operating picture from raw materials to the customer’s doorstep.
Read moreNon-profit & Education
Mission outcomes, measured.
Donor, student and member experiences modernised. Mission impact made measurable, with platforms that scale on lean budgets.
Read moreThe people
behind the work.
They didn’t arrive with a methodology slide. They arrived with two architects, listened for a fortnight, then re-scoped the program.
The thing I tell other CIOs: the J4RVIS team stayed in the room past go-live. That’s where most partners quietly leave.
They asked the question we’d been avoiding for two years. Then they helped us answer it.
Grand final weekend was the first time we didn’t have a war room. That’s a result by itself.
It’s the first cutover I’ve been part of where the call centre wasn’t louder the next morning.
The thinking
behind the work.
What an audited Agentforce deployment actually looks like in production.
The slow disciplines: why our median engagement extends past launch.
CPS 230 is here. Most banks aren’t ready for the bit they didn’t budget for.
The architect-in-residence model: keeping principals on the floor, not in the deck.
